A. In the event of termination of the agreement, any refunds of professional fees, charges and costs will occur in accordance with the rules set out by clause 7(b) of these terms and conditions.

B. Any refunds of fees, charges and costs payable to you will be paid into your nominated bank account within 14 days of the time that they become payable. Should any bank fees or charges be incurred in making a refund, these will be payable by you.

C. We are under no obligation to provide any refund of professional fees, costs and charges paid pursuant to the agreement should the application be refused by the relevant authority.

D. Should we become aware that the amount of a charge or cost that you have paid to us for a service provided by the relevant authority or a third party is greater than the actual amount of that charge or cost (for instance, where our reasonable estimate of a charge or cost was in excess of the actual charge/cost, or where the relevant authority or third party has provided a refund to us), we will refund the excess to your nominated account within 14 days.

E. We are not otherwise responsible for refunds of charges or costs that we have paid to the relevant authority or a third party provider on your behalf, or that you have paid directly. Should you wish to seek a refund of any such charge or cost, you will need to contact the relevant third-party provider directly, unless we agree otherwise.